Tasmanian Polytechnic links 35,000 users across 20 campuses

There was a nicely written informative case study published on our global website on Tuesday about Tasmanian Polytechnic. It takes a long-term view of the changes that they have been making to increase collaboration for their staff, and the journey that they have gone on with their collaboration and communication systems. The end result now is that they have created a truly integrated communication and collaboration system, and then been able to help users save time and allow them to focus on their collaborative projects. (It’s also interesting that it isn’t driven by a move Cloud services, but is currently based on the Polytechnic’s in-house infrastructure)

Owain Williams, the Executive Manager of the ICT Services Branch, is quoted quite a few times in the case study. With all of the technology we have available to hand in our office, I guess I’ve taken for granted the way that it has changed my working style over the last five years. But Owain tells the story of how it has been a positive change for the staff in Tasmania:

“It used to take 20 minutes to set up every teleconference meeting, but our very first meeting using Office Live Meeting and RoundTable* took a total of three minutes to arrange. People are more inclined to work together when it’s easy to do so, such as being able to put on a headset and launch an impromptu video phone conversation to complete a document, resolve an issue, and so on.”

“One of the beautiful things about Exchange Server 2010 is how wonderfully straightforward it makes it for our growing number of mobile users to stay productive wherever they are. They can spend more time out of office because they can access everything—including email messages and files. Being better connected makes for a richer experience.”

“The experience with our Microsoft tools is so much richer in terms of interaction and ease, compared with what we had before, that people actively want to use the solutions. Our new forms of collaboration are producing more valuable results in less time, too—with no car ride. In the short amount of time since implementing the Unified Communications solutions, I’ve seen collaboration go way up, both among internal colleagues and with vendors and industry experts from around the country.”

Learn MoreRead the full case study on the worldwide Microsoft case studies website


* RoundTable is a conference phone and video camera from Polycom with a built-in, 360-degree camera that uses advanced speech recognition to follow the conversation and identify active speakers