K-12 Remote Learning Support Centre

Average full article read: 10 minutes

How to teach and learn from home. Practical support and resources for teachers, school leaders, students and IT professionals who are getting up to speed with remote learning during COVID-19.

We’re here for you

Microsoft is standing by to support Australian schools with their online learning journey during the COVID-19 crisis.

Send us an Email >
Send an online enquiry >

Download FREE Microsoft Teams

Teams is free for Australian schools and perfect for remote learning. Easily set up online learning hubs for a class, subject area or entire school with live video/ audio conferencing, whiteboard, file sharing, chat, apps and real-time collaboration.

Your Questions Answered

Check out our FAQs and resources designed to make remote learning easier for…

School Leaders



IT Pros

School Leaders

How does Teams help with remote learning?

Get up to speed on the basics and share this Quick Start Guide for Education with key staff.

How do we set up Teams in our school?

Direct your IT admin to this Getting Started with Teams page which has detailed guidance on what to do.

What is best practice online teaching?

The National Standards for Quality Online Learning (NSQOL) can guide the conversation about teaching practice and course design.

Are there guidelines for parents and families?

Useful information for families to share with your community.

What should teachers consider when live streaming?

Important considerations for teachers to prepare for, manage and run live streamed lessons.

How do we plan for different Teams?

Use our handy planning document.


What is the easiest way to meet virtually with Microsoft technologies?

The easiest way to stay in communication with students and educators is through Teams. This can be synchronous (real time) or asynchronous (over time).
You can create Teams for classes or groups of educators where you can chat, post messages and files, and video conference from any device. You can create a Class Team where you can schedule online meetings or start an instant meeting@mention students or teachers to get their attention, post announcements, and meet online with your class for a lesson where you can share your screen or even collaborate in the whiteboard.

Can I record my lessons?

You can record meetings as well as play and share the meetings which also include automated close captions and transcripts.

How can I share content with students?

You can share files in Channels (collaborative) or the Class Materials folder (read-only for students). You may also choose to set up the OneNote Class Notebook for collaboration and individual student work. All of your files, conversations and collaboration are automatically saved in Teams in one central location.

How can I assign class tasks and assessments?

Your class handouts, quizzes, tests, and homework can all be assigned and even graded online using the Assignments tool. Make an assignment as simple or complex as you need, whether you want to send out a quick comprehension check or lay out a research paper with a grading rubric and multiple resources. Assign Office files and quizzes directly within Teams that students can work on and turn in, without needing to leave the app.

What other tools besides Microsoft Teams can I use for engaging remote learning?

Bring the class whiteboard online with Whiteboard or ask your students to weigh in on Flipgrid. Students could captivate the class with a narrative in Sway or even try some hands-on STEM activities using household items.  Check out the teacher guides for using most Office 365 tools here.

Is there any online training?

You can access the Microsoft Educator Centre for a range of free professional learning courses to help you deliver remote learning using Microsoft technologies for education.

Can Minecraft: Education Edition help remote learning?
If my school is NOT using Microsoft Teams, can I use other Office 365 tools to support remote learning?

Absolutely! From office.com you can create or access all your files in one place using the cloud. Share files when you need to without getting lost in email chains, or work together at the same time. This way, you can stay in touch with other educators at your school and know that everything you need is backed up and accessible, whether you’re in the classroom or not. You might check out Office 365 trainingOneDrive Quick StartEasy lesson templatesCreate powerful presentations or Office.com mini-tour to learn more.

How are other teachers using Microsoft Teams in education?

Check out the Microsoft Teams scenario library compiled in Flipgrid. Created by educators, watch real examples of Microsoft Teams used in education.


How does a student get set up for learning remotely?

Any student with an eligible school email can access Office 365 for free at office.com where they can access Microsoft Teams, Word, Excel, PowerPoint, OneNote and so much more. From here they can open Office apps in their browser or they can select Install Office to download the desktop versions to their own devices including PC, Mac and mobile devices.

How do students carry out remote learning?

Microsoft Teams is a digital hub that brings conversations, content, and apps together in one place. If your teachers are using Teams, students can collaborate in class and connect with classmates, ask the teacher questions, work on  homework, and track upcoming work.

How does a student study, work and complete tasks in Teams?

Teachers will use Microsoft Teams differently to facilitate remote learning. Typical activities include class discussions through typed posts or video/audio discussion, in-class quizzes, group work in collaborative files, reading PDFs and websites, and watching pre-recorded videos on specific topics.
If the teacher uses Teams meetings students will be able to join the call and turn on background blur.
With the assignments app built into Teams, students can see the work their teacher has assigned, complete and submit the work, and see their grades and feedback. For ongoing day-to-day work their teacher may use OneNote Class Notebook where students have their own private notebook to take notes, complete tasks, and even practice math equations.

How does a student join a Team?

Schools and teachers may manage the Teams setup process differently. Students simply sign in at teams.microsoft.com to see the Teams they have been added to.
If you’re not part of any Teams students can still use their OneDrive to create files and share them with  classmates. They might also use the Microsoft Whiteboard app to collaborate on ideas with the class or group.

How do students stay on top of assignments?

If your teacher uses Teams assignments then students will be able to navigateturn inview the grades and even manage assignments on mobile. If students need support with reading, comprehension and written expression you can access Learning Tools across a number of Office and Windows tools.
Students can write great reports and essays with Microsoft Word, stage your story in PowerPoint or captivate the classwith a narrative in Sway. If your teacher is using OneNote Class Notebook then there are a range of guides you can access to learn more.

Where can we go for more help?

Students have a Help Centre made just for them! It shows how they can use Office 365 for learning, engagement and creativity, with help on everything from the basics of using Teams to ideas for working on group projects. Visit aka.ms/StudentHelpCentre to see how students can work best in Office 365 for remote learning.

How can parents/ guardians engage students in learning activities at home?

This collection of free family-led activities have been curated out of educational resources from around the world and are available to access through the Microsoft Family Learning Centre

IT Pros

How do I set up Teams in our school?

Detailed technical guidance on setting up a school environment.

Where can I find Teams technical training?

Comprehensive technical training for IT Professionals

Is there a Teams technical community?

Apply to join a Microsoft Team where engineers share resources and answer questions on remote learning.

Teaching from home

Watch and learn with these helpful webinars

From technical guidance for IT pros, to online learning management tips for school leaders to teaching ideas, we’ve got skills, techniques and shortcuts for everyone.

Microsoft Teams webinar playlist

Get started with Teams 

Support learning conversations and content in one digital learning hub with Microsoft Teams 

Free Online Course
Teacher Guides 
Download Teams app
Access Teams Online 

Class Notebook

Deliver class content and foster student collaboration with Class Notebook 

Free Online Course
Teacher Guides 

O365 Assistive learning

Use inclusive tools that support reading, writing, mathematics and communication across Office 365 

Free Online Course
Teacher Guides 


Create and share assessments with Microsoft Forms 

Free Online Course
Teacher Guides 


Provide hands-on and online STEM experiences 

Teacher Guides
About MakeCode 


Engage students with Minecraft: Education Edition

Teacher Guide
M:EE in Australia

Remote Teaching and Learning in O365

How to get set up, Lesson plan, collaborate and meet virtually, share content, assign and assess work and keep students engaged.  
View page 

Teams Basics

How to get started, manage teaching and assignments and troubleshoot in Teams  
View page 

Online courses

Build knowledge and skills with our popular online courses, including transforming learning with Teams. 
Get skilled 

Live Q&A Sessions

If you’re educating students online and need some help, drop into one of our virtual Q&A sessions where our expert team will be available to answer your questions.

11am – 11.30am AEST
Click to join >

3.30pm – 4pm AEST 
Click to join >

Sharing best practice

How other Australian Schools are managing remote learning

Using Teams for digital learning delivery in Nossal High School, Victoria.

Learn more >

How we support remote learning across Catholic Education Western Australia.

Learn more >

How Microsoft Teams enables virtual classrooms at St Stephen’s College, Queensland.

Spotify >

Distance Learning gets local: school stories from around the world.

Learn more >

Recommended tags for you